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FAQ

How long do Custom Order Letters take?

I currently have a turn around time of 2-3 weeks for original artworks. Postage time is usually a week on top of this and all original artwork is sent via registered post so you can track your artwork on its way to you. 

 

What if Custom Orders Letters are SOLD OUT?

If my Custom Order Letters read SOLD OUT that means I am currently at capacity for these orders. Once current orders are fulfilled I will open up listings again and announce this to my email list and on my social media accounts. You can sign up to my email list here ... or follow me on Instagram at  bettybluebelle

 

What exactly is a Fine Art Print? 

The Fine Art Prints in my store are professionally printed on 310gsm German etching matte paper. This card looks and feels just like watercolour paper. The inks are archival and have a rating of 75 years fade free (lightfast). These elements help to reproduce the artwork so that it very closely resembles the original painting. This makes them a wonderful option for someone wanting a beautiful piece of art in their home without the price tag of an original painting. 

 

What frames are best? 

To achieve the longest possible lifespan for your print, I recommend it is framed using acid free materials and UV resistant glass, and is air tight.
You can find more information regarding framing here  Framing Information

That being said, Spotlight and Ikea have a large variety of affordable and stylish frames that suit all of my artworks. Or if you are looking for something truly special have a look at  Mulbury Recycled Timber Frames - they are beautiful! 

 

How are your products shipped?

I currently ship all of my products with Australia Post. Original artworks and Fine Art Prints are all shipped using registered post while Cardstock Prints, Greeting Cards and Baby Milestone Cards are shipped with regular post unless requested otherwise. There is also the option to express post. All originals and prints are posted in protective packaging in a hard board backed rigid envelope to ensure they reach you safely. Greeting cards and milestone cards are sent in waterproof packaging. All products come unframed and unmounted.